Scheduling
Hearing impaired? Use Relay Iowa!
711 (TTY)
1 (800) 735-2943 (Voice)
1 (800) 264-7190 (Spanish)
Fares
Prices are for one-way trips
In town: $3.00
In county: $6.00
Trips to Des Moines
From Grimes, Norwalk, and Waukee: $6
From any other area: $25
If you are age 60 or older, ask us if you qualify for donation-based service partially funded through Aging Resources of Central Iowa.
Service Hours
Boone
Monday - Friday
7 a.m. to 4 p.m.
City of Grimes
Monday - Friday
7 a.m. to 4 p.m.
Dallas
Monday - Friday*
7 a.m. to 4 p.m.
*Service in the city of Perry operates on Monday and Friday only
Jasper
City of Newton only:
Monday - Friday
7 a.m. to 4 p.m.
Contact us for all other rides in Jasper county.
Madison
Monday - Friday
7 a.m. to 4 p.m.
Marion
Monday - Friday*
7 a.m. to 4 p.m.
*Service in the city of Knoxville operates on Monday and Friday only
Story
Monday - Friday
7 a.m. to 4 p.m.
City of Ames
Monday - Friday
7 a.m. to 4 p.m.
Saturday
7:30 a.m. to 6:00 p.m.
Sunday
8:30 a.m. to 6:00 p.m.
Dial-a-Ride (Approved riders only)
Extended service hours available. Please reach out for more information.
Warren
Monday - Friday*
7 a.m. to 4 p.m.
*Service in the city of Indianola operates on Monday and Friday only
3 Easy Steps to Ride
Schedule a ride:
To get started, call 1 (877) 686-0029 or email erides@ridehirta.com and let us know the date, time, and destination of your ride. You can also download the HIRTA On Demand smartphone app available on the Apple App Store and Google Play.
To change or cancel your ride, please call us as soon as possible. If you do not cancel your ride, you will be considered a no-show and may be charged a fee. Please see our policies page for more info.
HIRTA Public Transit is committed to ensuring no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, age, disability, religion, color, sex or national origin. Services are open to the general public, including persons with disabilities, as required by the American's with Disability Act.
Get on the Bus:
A driver will pick you up within a 20-minute window. Please plan your trip accordingly. It is important for all riders to be ready at the beginning of their 20-minute pickup window.
When your bus arrives, board the bus and pay the appropriate fare. You can also pay directly in the HIRTA On Demand app!
Ride Safely:
All passengers must be seated with their seatbelt secured. If you use a wheelchair or scooter, or need additional assistance, our drivers will make sure you are secure.
Sit back and enjoy your ride!
