You can now book a ride online! Click here to begin.
Fares
In-town trips: $2.50
In-county trips: $5.00
*All fares based on one-way trips*
Shuttles:
Ames to Boone
Ames to Nevada
Knoxville to Pella
$5.00
Limited availability at this time. Call for more info.
Des Moines trips:
$10.00 - $25.00 (based on pickup location)
Limited availability at this time. Call for more info.
Trip Scheduling
Schedule
To meet your needs and make sure the time requested is available, please schedule your ride as soon as possible.
Assistance
If requested, a driver will assist you to and from your door to the bus, and from the bus to your door.
Pickup
A driver will pick you up within a 20-minute window. Please be ready at the beginning of your 20-minute pickup window.
Have you ever wondered how HIRTA makes a trip happen? Follow along and learn about the Life of a Trip.
Services
List of Services
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Student TransportationList Item 4
During the school year, HIRTA provides service for students to get to and from school. The brochure below will help you prepare for Student Transportation.
You can schedule student transportation by calling 1 (877) 686-0029 or emailing erides@ridehirta.com.
You can also use the HIRTA On Demand app! This option allows you to track the real-time location of the vehicle and keep your child safe.
Note: When scheduling on the HIRTA On Demand app, please select the "Arrive by" option to ensure the student arrives on time.
Click here for more information.
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Non-Emergency Medical Transportation (NEMT)
These services are for members with full Medicaid benefits who need travel reimbursement or a ride to get to their medical appointments. Eligible members will receive NEMT services from different NEMT brokers depending on their eligibility status and whether they receive coverage directly from Iowa Medicaid Fee-for-Service or are enrolled in the IA Health Link managed care program. An NEMT broker is a contracted provider with the Iowa Department of Human Services (DHS), the Iowa Medicaid Enterprise (IME), and the IA Health Link Managed Care Organizations (MCOs). The broker checks member and trip eligibility, handles claims, and follows up on trips and claims.
If you qualify for the following programs, you must call them directly to arrange transportation. Specify you want your trip scheduled with HIRTA.
Medicaid Fee-for-Service:
If you are covered under the FFS program, contact Information:
1 (866) 572-7662 (Toll-Free)
Molina Healthcare:
If you are covered under Molina, contact Molina
1 (844) 236-0894
TTY: 711
Monday - Friday, 7:30 a.m. - 6:00 p.m. CST
IA Health Link-covered service:
If you are covered under Amerigroup Iowa, Inc. contact Information: Logisticare at 1-844-544-1389
If you are covered under Iowa Total Care, contact Information: Access2Care at 1-833-404-1061
For more information or questions on eligibility, contact IME Member Services 1-800-338-8366, Mon-Fri 8am - 5pm.
List of Services
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General Public
Boone, Dallas, Jasper, Madison, Marion, and Warren counties:
Daily trips are available Monday through Friday from 7:00 a.m. - 5:00 p.m.
Story county:
Daily trips are available Monday through Friday from 6:30 a.m. - 5:00 p.m.
Click here for the Story County Transportation brochure.
In town trips: $2.50
In county trips: $5.00
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City of Ames: Dial-a-Ride
Door-to-door transportation operating within the city limits of Ames for individuals not able to use a fixed-route. Under contract with CyRide, HIRTA provides wheelchair lift-equipped service that is available when fixed-route buses are running.
Click here for more information.
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Older Adults: Donation
Those 60 and older may qualify to ride under a donation-based program. To check if you are eligble for this program, please fill out the Aging Resource Intake Form. Some restrictions apply.
Click here for the Intake Form.
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VanpoolList Item 2
Want to cut down the expense and hassle of driving your own car to work? Do you live in Boone, Dallas, Jasper, Madison, Marion, Story or Warren county? Vanpooling could be for you!
Vanpooling is carpooling taken one step further. Each vanpool can accommodate one volunteer driver and up to 11 passengers. Vanpool members live within a few miles of one another, work in the same general area and have similar work hours. Once formed, vanpool members set their schedule and meet at a central location.
Each passenger pays one low monthly fare based on number of passengers and total roundtrip mileage of the vanpool. In exchange for driving the van, the driver does not pay a monthly fare and has personal use of the van. The driver is responsible for maintaining the van and seeing that the operation of the vanpool runs smoothly.
RideShare also has vans with wheelchair lifts that are available upon request for customers with mobility devices.
Driving 25 miles to work each way can cost you more than $5,000 per year. The same commute in a passenger vanpool can cost much less.
For more information on our Vanpool Program, click here.